Support
Something not working, or an idea for Paperweek? Write to us — we read every message.
E-mail: destek@pirahas.com
It helps to include your iPhone or iPad model, the iOS version and the app version (shown in the app's settings).
Restore your purchase
- Make sure you're signed in to the App Store with the Apple ID you used to subscribe.
- In Paperweek, open the settings (or the Pro screen).
- Tap Restore purchases.
Cancel the subscription or free trial
- Open the Settings app on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Choose Paperweek and tap Cancel Subscription.
To avoid being charged after the 7-day free trial, cancel at least 24 hours before it ends. For refunds, use Apple's Report a Problem page — purchases are handled by Apple.
Quick answers
Where is my data stored?
On your device. With iCloud sync (Pro) turned on, in the private iCloud database of your own Apple account. We have no server. Privacy policy
What happens if my subscription ends?
Nothing is deleted. Your entries stay on your device; Pro features lock again and iCloud sync stops until you resubscribe.
How do I move my planner to a new device?
Turn on iCloud sync (Pro), or export a full backup file from the settings and restore it on the new device (free).
What's free?
All notebook views, notes, tasks, events, reminders, the Today screen, priority, subtasks, 3 categories, 6 classic designs, the Today and Week widgets, week and month PDFs, full backup and the PIN / Face ID lock.